The National Assistance Card is a communication tool to assist people with disability and health conditions in the community.
The Card can be used in everyday or emergency situations where a cardholder needs assistance or support.
Every Card is personalised. The Card includes a cardholder’s:
- First and last name
- Pronouns (optional)
- Photo
- Date of birth
- Nominated contact person’s name and phone number (optional)
Also printed on the Card:
- Braille indentations that spell NAC
- Cardholder’s primary disability and/or health condition
- Up to five areas of difficulty chosen by the cardholder
- A QR Code providing access to additional information that the cardholder has chosen to include
- The Police Assistance phone number
The National Assistance Card can:
- Help cardholders communicate their areas of difficulty and the assistance they may need
- Assist cardholders to feel more confident in everyday social situations
- Provide peace of mind for families and carers
- Enhance community understanding of disability and health conditions
- Support positive community interaction with cardholders.
Where can the Card be used:
Examples of where a cardholder may choose to use their Card include:
- Shops, cafes, hotels and cinemas
- Banks, Centrelink and other Government departments
- Transport, such as airports, buses, trains
- With family, friends and work colleagues
- With first responders, such as police, ambulance or fire.