As part of the NDIS ongoing commitment to supporting NDIS participants during this time, the NDIA has worked with supermarket retailers to make sure NDIS participants wanting support to grocery shop, have priority access to home delivery services.
This means, as an NDIA participant, from Monday 6th April, you can purchase grocery items online to be delivered to your home.
The NDIA will send all participants a unique home delivery access code by SMS or email.
To access priority home delivery services:
- Complete your shopping online for home delivery with participating supermarket retailers.
- When prompted enter your unique priority home delivery code.
- Submit your order.
Participants and their families who are still able to shop in their usual way are encouraged to do so, taking into account the advice of the Department of Health regarding social distancing and reducing time spent outside the home for essential needs only.
Priority home delivery services provide an option for participants who are unable to continue shopping in their usual way to purchase grocery items online and have them delivered to their home.
If you didn’t receive a code, or you have lost it, you can contact the National Contact Centre on 1800 800 110 who can request a new code be provided to you.